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Shop Healthy

Privacy Policy

Shop Healthy Pty Ltd.

 

Privacy Policy

 

Introduction

Shop Healthy Pty Ltd. regards customer privacy as an important part of our relationship with our

customers. The following privacy policy applies to all Shop Healthy Pty Ltd. users, and conforms to

Internet privacy standards.

If you have questions or concerns regarding this statement, you should first contact the Shop Healthy Team at

info@shophealthy.com.au.

 

Collection of Information

In order to use the Shop Healthy Pty Ltd. website, we may require information from you in order to

provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to sales, support and

accounts, including Email.

Any information collected by Shop Healthy Pty Ltd. is collected via correspondence from you or your

company. This may be via the telephone, Email, mail, fax or directly through our website.

 

Use of Collection Information

Any details collected from Shop Healthy Pty Ltd. customers is required in order to provide you with our

products and/or services, and a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our staff

development.

 

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information

(such as credit card numbers) on our website, we encrypt that information using secure socket layer

technology (SSL). When Credit Card details are collected, we simply pass them on in order to be

processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us,

both during transmission and once we receive it. If you have any questions about security on our Website, you can email us atinfo@shophealthy.com.au.

 

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may

correct, update, delete or deactivate it by emailing us at info@shophealthy.com.au.

 

Orders

If you purchase a product or service from us, we may request certain personally identifiable

information from you. You may be required to provide contact information (such as name, Email, and

postal address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an

order, we will use this information to contact you.

 

Communications

Shop Healthy Pty Ltd. uses personally identifiable information for essential communications, such as

Emails, accounts information, and critical service details. We may also use this information for other

purposes, including some promotional Emails. If at any time a customer wishes not to receive such

correspondence, they can request to be removed from any mailing lists by emailing us at

info@shophealthy.com.au.

You will be notified when your personal information is collected by any third party that is not our

agent/service provider, so you can make an informed choice as to whether or not to share your

information with that party.

 

Third Parties

Shop Healthy Pty Ltd. may at its discretion use other third parties to provide essential services on our site

or for our business processes. We may share your details as necessary for the third party to provide that

service. These third parties are prohibited from using your personally identifiable information for any other

purpose. Shop Healthy Pty Ltd. does not share any information with third parties for any unknown or unrelated uses. 

 

Legal

We reserve the right to disclose your personally identifiable information as required by law and when

we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding,

court order, or legal process served on our Website.

 

Links

Links on the Shop Healthy Pty Ltd. site to external entities are not covered within this policy. The terms

and conditions set out in this privacy statement only cover the domain name of www.shophealthy.com.au.

 

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this

policy, we will notify you here, by Email, or by means of a notice on our homepage.

 

Security Policy

 

Shop Healthy Pty Ltd. uses the eWAY Payment Gateway for its online credit card transactions.

eWAY processes online credit card transactions for thousands of Australian merchants,

providing a safe and secure means of collecting payments via the Internet.

All online credit card transactions performed on this site using the eWAY gateway are secured

payments.

• Payments are fully automated with an immediate response.

• Your complete credit card number cannot be viewed by Shop Healthy Pty Ltd. or any outside party.

• All transactions are performed under 128 Bit SSL Certificate.

• All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further

protecting your credit card data.

• eWAY at no time touches your funds; all monies are directly transferred from your credit card to the

merchant account held by Shop Healthy Pty Ltd.